I'm part of a small, core team of product experience designers working across Arrival's physical & digital products & services. We design experiences for our current Bus, Van, Car & Robotics Products as well as explore the fringes of mobility and how we might get there.
As Arrival is still in its youth - the diversity of our projects span far and wide across the entire End-2-end of our offerings. Ranging from how we Sell, Use, Manage and Service our vehicles.
As a team, we create experiences at the intersection of digital and physical contexts. We orchestrate multi-modal interactions (Sound, touch, light, screen-based) into one seamless product experience.
We work extremely closely with the Service Design & Research Team to champion and advocate for a user-centred & inclusive approach to design across the company.